Shipping policy

Shipping Policy
Last Updated: [14/02/2025]

Processing & Shipping Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Once shipped, delivery times vary based on location:
  • Domestic Shipping: Estimated 5-8 business days

Shipping Rates

• Shipping costs are calculated at checkout based on destination and order weight.

Order Tracking

• A tracking number will be provided via email once your order has shipped.
• Please allow up to 48 hours for tracking updates to reflect.

Address Issues & Undeliverable Packages

• Ensure your shipping address is correct at checkout.
• We are not responsible for lost packages due to incorrect addresses.

Damaged or Lost Packages

• If your package is lost or arrives damaged, contact us within 7 days at 862-347-1338.
• We will assist in filing a claim with the carrier.

Returns & Refunds

• Please refer to our [Return Policy] for details on eligible returns and refunds.

For any questions regarding your order, feel free to contact our support team at [mysmellllc7@gmail.com]. or 862-347-1338